Gametape

Pest Control Sales & Revenue Insights

Close rates, save rate, missed calls, phone systems, objections, commissions, and coaching, with numbers from more than 500,000 graded pest control calls.

Operations10 min readSeptember 1, 2026

Which phone system should a pest control office use? (And which ones can't be scored)

A third of our demos stall because the office is on Google Voice, Grasshopper, or a number forwarded to a cell. Here is the honest recommendation by team size, what to look for, and a table of what can and cannot be scored.

Operations10 min readSeptember 2, 2026

Save rate: how to know whether your CSRs are actually saving cancellations

Most offices process cancellations with no save attempt at all and never find out. How to define save rate honestly, what a save call should sound like, and how to measure it from recordings.

Sales10 min readSeptember 3, 2026

Pest control pricing mistakes that quietly kill close rates

Seven mistakes reps make in the forty seconds around the price, what each one sounds like in a recording, and why closing above 80% usually means you are underpriced.

Sales10 min readSeptember 8, 2026

Missed calls in pest control: how many you actually lose, and the text-back fix

Your phone system undercounts missed calls. Here is how to measure the true miss rate from the call log and recordings, what a missed new-customer call costs, and the automatic text-back that reaches people before they call the next company.

Operations10 min readSeptember 15, 2026

Too many tools: consolidating a pest control tech stack without losing anything

A walkthrough of the typical pest control stack, where the tools overlap, a decision rule for each overlap, and a worksheet for deciding what to keep and what to cut.

Sales11 min readSeptember 22, 2026

Pest control upselling: the mosquito and termite guide, with the text messages that work

How BRD Pest Solutions closed 786 mosquito add-ons over text, rebuilt as a how-to: who to text, when, the opening message, the conversations that close, the termite inspection version, compliance and the metrics to track.

Sales11 min readSeptember 10, 2026

Objection handling for price-sensitive home service leads: scripts from 500,000 calls

The eight objections that come up most on pest control sales calls, with the rebuttal that wins most often, an example exchange, and the mistake reps make. Plus the one number managers react to hardest: how many objections get no attempt at all.

Operations9 min readSeptember 17, 2026

Pest control sales commission structures that don't reward bad data

Flat per sale, percent of contract value, tiered, close-rate bonus, team bonus: what each rewards, what each breaks, and five rules for paying reps on the FieldRoutes record instead of the spreadsheet.

Operations9 min readSeptember 24, 2026

Coaching offshore CSRs: what 500,000 calls say the best do differently

Why Philippine and Mexican CSR teams underperform without coaching, the five steps top reps never skip, and a weekly cadence that works across time zones in under an hour per rep.

Sales8 min readMarch 10, 2026

What's a Good Close Rate for Pest Control Sales? Real Benchmarks from Call Data

Most pest control companies guess at their close rate. We graded 500,000+ pest control sales calls to find what good looks like, why your CRM number is inflated, and what separates the top reps from the rest.

Sales7 min readMarch 8, 2026

The Real Cost of Missed Follow-Ups in Pest Control (And How to Fix It)

Every missed follow-up is a customer you already paid to acquire walking out the door. Here's how to calculate what it's costing you and what the best pest control companies do differently.

Marketing9 min readMarch 5, 2026

How to Tell If Your Pest Control Marketing Agency Is Inflating Your Lead Count

Your agency says they sent you 500 leads last month. But how many were real? Here's a framework for auditing your pest control marketing spend and holding agencies accountable with actual data.

Operations10 min readMarch 3, 2026

How to Coach Pest Control Sales Reps Without Listening to Every Call

You have 15 reps making 200 calls a day. You can listen to maybe five. Here's how the best pest control sales managers coach effectively at scale using data instead of gut feel.

Sales8 min readFebruary 28, 2026

The #1 Objection Killing Pest Control Sales: How Top Reps Handle It

Price isn't the real problem. After analyzing thousands of pest control sales calls, we found the objection that kills the most deals, and it's not what most managers think.

Case Study12 min readFebruary 25, 2026

How BRD Pest Solutions Made $650K in Mosquito Upsells Over Text

BRD Pest Solutions texted 30,000 customers about mosquito control. 28,000 conversations, 786 deals closed over text, 1,360 calls booked, and a campaign they had to shut off because they ran out of product.