Data Deletion Instructions

Last updated: September 2026

This page explains how to stop Plaibook from receiving your data and how to have data we already hold deleted, including data we received from Facebook, Instagram, and Messenger. It supplements our Privacy Policy.

If your business uses Plaibook

1. Disconnect Meta in Plaibook. Sign in to Plaibook, open Settings, then Integrations, choose Meta, and click “Disconnect Meta.” We stop receiving leads, ad results, and messages from your Pages right away.
2. Remove Plaibook from Facebook (optional). On Facebook, go to Settings & privacy, then Settings, then Business Integrations, find Plaibook, and click Remove. This revokes the access you granted us.
3. Ask us to delete the data. Email privacy@plaibook.tech from an account administrator’s address with your business name and whether you want only the data we received from Meta deleted or your whole account. We will delete it and confirm by email when it’s done.

If you filled out a form or sent a message to a business that uses Plaibook

Email privacy@plaibook.tech with the name of the business you contacted and the name, phone number, email, or Facebook or Instagram name you used. We will find your information and delete it. If the business that controls your information has to act as well, we will pass your request to them and tell you we have done so.

What gets deleted

We delete the leads, ad results, and Messenger and Instagram conversations we received from Meta, along with anything we derived from them, such as call matches and AI summaries. Deleted data may remain in our encrypted backups for a short time until those backups expire, and we keep records only where the law requires us to.

Questions

Contact privacy@plaibook.tech with any question about your data.