Bug Bux partner
Plaibook and Bug Bux
You probably got here one of three ways. You saw our logo at the Bug Bux conference in Provo and wondered what we do. You heard Tanner on the podcast. Or you found the partner card in the group. Either way, this page is the short version.
Say BUGBUX when you book and the partner offer applies.
What it does
Every call scored, so you know what is happening on the phones
Plaibook listens to every sales and service call your office takes and grades it against your own script: did the rep ask for the sale, quote the right price, mention the guarantee, try to save the cancel. You get a scorecard per rep, a leaderboard for the wall, and close rate and save rate by rep and by lead source, with the revenue pulled from FieldRoutes so the numbers are real. Reps enter nothing. Managers see it in Plaibook and get coaching notes in Slack. Tanner built the first version while running inside sales at BRD Pest Solutions across seven offices, because he could not get any of this out of the phone system.
There is a second product that texts the leads who called and did not close, handles the objections, and books them onto the right route. That one is what most people heard about on the podcast. It is optional and most companies add it after the scoring is running.
The partner offer
What the card is for
- A 45-day trial instead of the usual 30. No credit card.
- A $200 account credit off the first bill if you stay.
- Setup by the founders: phone system connected, FieldRoutes connected, scorecard built from your script, recent calls backfilled.
To claim it, book through the button on this page or say "BUGBUX" when you book or on the call. The link already tags you as coming from Bug Bux, so if you forget the code word we will still figure it out.
Listen
Tanner on the Bug Bux Podcast
Ep. 251 · August 13, 2026
Why your pest control leads aren't converting (and how to fix it)
Allan Draper and Tanner on why companies lose leads they already paid for: holding the marketing company accountable, the inside sales mistakes that cost the most, why reps sell themselves too cheap, and which numbers an owner should watch.
Listen on BuzzsproutA second episode is in the works. Link coming when it is live. The show is also on Apple Podcasts, Spotify and YouTube under "Bug Bux Podcast".
Honest fit check
Plaibook works best once you have an office phone system with recordings and at least a few people taking calls. Our customers are mostly over a million in revenue, not because we set a floor but because that is usually when the phones are busy enough to matter.
- Inside sales team of 3 to 40 CSRs or reps: this is the core fit. See what it looks like for an inside sales team.
- Door-to-door company adding an office team: also a good fit, usually starting with save rate. See the door-to-door page.
- Owner answering the phone from the truck on a Google Voice number: not yet. There is nothing for us to plug into. Book the demo anyway if you are close to hiring your first CSR and we will tell you what to set up first.
We integrate with Five9, Dialpad, RingCentral, GoTo Connect, Nextiva, CallRail and most other office phone systems with an API, plus FieldRoutes, PestPac and Briostack. If yours is not on the list we usually build it in about a day, free.
See your own calls scored
Thirty minutes with Tanner. Bring your phone system name and a rough call volume. He will tell you in the first ten minutes whether it is a fit.
45-day trial for Bug Bux members. No credit card.